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JUNE 2010 - Volume: 85 - Pages: 392-400
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ABSTRACTThe high competitiveness in existing markets and the patterns imposed by the globalization amplify the uncertainty of the immediate future of small businesses in Mexico: that is magnified because the capabilities of meeting the expectations of sector, which is dynamic and changing, are ambiguous, caused by unfamiliarity with the maturity level of their internal processes and the ability to respond to the various subsystems in the firm. The work proposes a model that analyzes and identifies the maturity level of 5 small manufacturing business that have exceeded the threshold of disappearance, which is between 4-5 years and represents 70% of them.KEYWORDS: maturity models, process, small business.
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