CRITERIA FOR THE ALLOCATION OF ORDER FULFILMENT STRATEGIES IN THE CAPITAL GOODS SECTOR. 
Application to a machine-tool manufacturer

EDUARDO SAIZ GONZALEZ; EDUARDO CASTELLANO FERNANDEZ; JONE URIBETXEBARRIA BARRENA; JUAN MANUEL BESGA GONZALEZ

doi:https://doi.org/10.6036/4441

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CRITERIA FOR THE ALLOCATION OF ORDER FULFILMENT STRATEGIES IN THE CAPITAL GOODS SECTOR. Application to a machine-tool manufacturer

MAY 2012 - Volume: 87 - Pages: 316-325

DOI:

https://doi.org/10.6036/4441

Authors:

EDUARDO SAIZ GONZALEZ - EDUARDO CASTELLANO FERNANDEZ - JONE URIBETXEBARRIA BARRENA - JUAN MANUEL BESGA GONZALEZ

Disciplines:

Organization and management of enterprises (SISTEMAS DE GESTION )

Downloads: 189

Cites in Web of Science: 1

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Received Date : 2 November 2011

Reviewing Date : 2 April 2012

Accepted Date : 7 April 2012

Key words:: Sistemas soporte a la toma de decisiones, Estrategias de cumplimentación de pedidos, Bienes de equipo, Modelado, Herramientas de simulación.
Article type:: ARTICULO DE INVESTIGACION / RESEARCH ARTICLE
Section:: RESEARCH ARTICLES

ABSTRACT
The Capital Goods sector provides products of high added value and technical complexity, which often are customized to the needs of each
customer. The continued reduction in costs and delivery times, usually high in that sector, is a key objective to remain competitive. This work seeks to identify criteria that help companies to adopt the most efficient order fulfilment strategy (OFS). Make-To-Order (MTO), Switch-To-Order (STO) and Assembly-To-Order (ATO) strategies are analyzed by using experimental design and simulation techniques applied to a real case of a machine tool manufacturer. Analyzing the influence of different demand levels and critical product variability on the cost and delivery time of machines, the strategy to use in each case is set.

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